FAQs

What are the benefits of Eave?

Eave is a total noise management solution that helps employers maintain a safe and productive work environment. The system consists of protective headsets that continuously gather on-site noise data and transmit it to a cloud-based software.

As well as offering your employees superior hearing protection with hear-through technology, you can also use Eave to:

  • Measure and monitor site-wide noise levels

  • Track individual workers’ noise exposure

  • Set and meet individual noise-exposure targets

  • Understand through visualisations how noise affects your workplace

  • Increase productivity with data-backed decisions

  • Ensure safe onsite communication and full situational awareness

  • Reduce hearing-related insurance claims

 

What are the risks of continued exposure to noise?

Continued exposure to high levels of noise such as occurs in a variety of industries, damages the delicate hearing mechanism within the ear causing hearing damage (such as loss of hearing acuity or tinnitus) and later on, deafness. The higher the level of noise, and the longer individuals are exposed to it, the greater the risk. Deafness has also been linked to other health problems such as dementia and high blood pressure.

Once hearing loss sets in, there is sadly no cure. The good news is that long-term hearing damage can be prevented if effective noise control measures are taken. Such measures include protecting individual workers’ ears with a high-quality headset, controlling the noise at source, and managing each employee’s exposure levels.

The easiest and most effective way to do this is via a dedicated noise management solution like Eave’s.

What does it mean to control noise at source?

Regulations in many countries require employers who operate noisy workplaces to control noise risk at source. This means either eliminating or reducing noise risks to a minimum.

Depending on the law in your specific location, this can include taking measures such as:

  • Providing an effective hearing protection device to each employee

  • Understanding which parts of your workspace have the highest level of noise and trying to minimise this

  • Setting a target maximum level of noise exposure for each employee and ensuring they don’t exceed this level

  • Choosing the quietest possible work equipment, taking into account the work to be done

  • Ensuring that machinery is designed and constructed to reduce noise emissions

  • Developing a coherent overall prevention policy that covers technology, organisation of work, working conditions, social relationships, and the influence of factors related to the working environment

How does the headset work?

You can see Eave’s headset in action in the following video

 

Can you hear external noise while wearing the headsets?

Yes! This is absolutely critical for site safety and for maintaining maximum productivity. Special technology built into Eave’s headsets ensures that workers are fully protected from noise overexposure while still being able to speak to their colleagues and hear important environmental sounds at a safe level.

How long does the headset battery last?

The battery life of each headset is 10 - 12 hours, on a full charge. Expected battery life may vary depending on environmental conditions (e.g temperature, noise levels.)

How long does it take to fully charge the headsets?

A full charge takes approximately 3 hours. You can charge the headsets by connecting to the hub.

Is it possible to see the battery level on the headsets during wear?

Yes. It is essential that workers in noise understand how long their headset will remain working so they remove themselves from noise danger before the device powers off. The right earcup of each device incorporates an LED which changes colour based on the level of charge. If the battery level falls below 1%, the ear defenders will signal a “Battery Low” warning and power off automatically.

The LED indicator statuses are as follows:

 

How often should the headsets be charged?

We recommend leaving the headset on charge at the end of every shift until you start your next shift.

Can headsets be charged during a short break e.g. lunch break?

A typical lunch break is not long enough to fully charge the headsets but 45 minutes should charge the battery another 50% which amounts to another 6 hours of use, approximately.

Can the headset operate in the rain?

Yes, the headset can be used in the rain. If you start to experience audio problems, try gently pressing the external microphone foams so that any water that has soaked into them drips out. You may experience a bit of feedback when you do this.

How does the volume setting in the headsets work?

The internal speakers within the earcups can be adjusted to three different noise levels depending on the user’s level of comfort and the amount of noise coming in from outside. When using the headset on the highest volume setting (high), users get 8 hours to work safely. After this, there is a risk of over-exposure and hearing damage setting in.

The volume settings are as follows:

  • On High setting, the sound is played back at around 82dB

  • On Medium setting, the sound is played back at 76 dB

  • On Low setting, the sound is played back at around 70 dB

A good practice is to try and turn the volume down when working in an extremely noisy environment (e.g. next to a pilling rig.) When you move to a quieter environment, you can try and turn the volume to a comfortable level.

Is there a risk of being overprotected when working in quieter environments?

Not at all. The FocusLite headset adapts to the level of surrounding noise providing exactly the right protection for each environment.

Can the headsets be cleaned?

It is easy to clean your headsets. Just wipe them with a damp cloth and leave to air dry. It is best not to use any additional cleaning agents. Plain water is sufficient.

How can I prevent moisture inside the cups?

Moisture can build up in the earcups after prolonged use. A good practice is to remove the ear cushions and ear pads after use and leave them to dry before the next use.

Can the ear cushions be replaced if needed?

Ear defender cushions may deteriorate over time and should be examined at frequent intervals for cracking and leakage. If necessary, they can be replaced. In order to ensure full protection, it is recommended to only use official Eave cushions with the FocusLite headset.

Contact Eave customer support for more information and/or to place an order:

Email: support@eave.io

Phone: 0333 880 5693